Sophie Moss, Solicitor in our Clinical Negligence team at Hay & Kilner, acted on behalf of a client who was awarded £16,500 following substandard ear correction surgery.
In October 2016 the Claimant underwent ear correction surgery under the care of the Defendant. The Defendant adopted a cartilage scoring technique which involved the creation of a fold in the ear using the placement of stitches. Post-operatively the Claimant’s ears were asymmetrical and her right ear was noticeably deformed with a sharp and unnatural helical fold. She underwent a revision operation in March 2017 which was unsuccessful. The Claimant was advised that the cartilage in her ear was too weak to withstand the second operation and had consequently collapsed post-operatively.
We obtained supportive medical evidence from a Consultant Plastic Surgeon and submitted a Letter of Claim to the Trust alleging that the surgical technique adopted during the ear correction procedure fell below the level of care that she was reasonably entitled to expect and had resulted in permanent deformity of the Claimant’s ear. In the Letter of Response, the Defendant denied liability in full.
Notwithstanding the Defendant’s denial of liability, following receipt of the Letter of Response we were successful in negotiating settlement of our client’s claim in the sum of £16,500 in respect of the Claimant’s pain, suffering and loss of amenity.