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At Hay & Kilner, we have one of the leading Clinical Negligence teams in the North East & Cumbria, dedicated to helping victims of surgical error.

There are inherent risks associated with different types of surgery. However, where unnecessary harm has been caused by a surgical error, poor equipment or poor surgical technique, there may be a clinical negligence claim. Clinical negligence cases have been brought in respect of a number of surgical procedures which include keyhole surgery; orthopaedic surgery; urological surgery; heart surgery; gynaecological surgery, and many more. If surgery is performed in a substandard manner it can cause devastating injuries, such as damage to internal organs; damage to nerves during the surgery; poor results from surgery; retention of instruments; and anaesthetic awareness.

Here are some examples of our settled and current surgical claims:

  • We settled a claim for £160,000 on behalf of a client who underwent surgery for the removal of a cyst which was performed in a substandard manner. During the procedure, the surgeon damaged our client’s bowel and ureter, causing long-term damage.
  • A claim was settled for £22,000 in respect of substandard treatment provided to our client whilst undergoing surgical treatment to repair an inguinal hernia. During surgery, damage was caused to our client’s scrotum which necessitated two further operative procedures, including the removal of his right testicle. This was not an associated risk of hernia repair.
  • Hay & Kilner are currently acting for a client who underwent a Microwave Endometrial Ablation (MEA) procedure to treat heavy periods. It is alleged that the MEA procedure was performed in a substandard manner, causing burns to her bowel necessitating further surgery.
  • We are currently investigating a claim in which an individual with a blood clotting disorder was admitted to hospital for a hysterectomy. It is alleged that she was administered too high a dose of anti-coagulants. As a result, she required an emergency re-admission to hospital for surgery due to excessive haemorrhaging.



  • "The Clinical Negligence Team at Hay & Kilner was recommended to me because of their excellent reputation handling claims. In light of my own experience with the team, I can confirm how well deserved that reputation is."

    - Client of our Clinical Negligence Team

  • "Lauren Hall & Helen Morland handled every aspect of my claim with care, thoughtfulness and great efficiency. They were able to allay any concerns I had by clearly explaining the processes involved. Helen secured a settlement for me which surpassed my hopes and I cannot thank her and Lauren enough."

    - Client of our Clinical Negligence Team

  • "Hay & Kilner has an excellent grasp of clinical negligence law and an excellent manner with clients."

    - The Legal 500

  • "It's unquestionably one of the major players in the region."

    - Chambers & Partners