Visiting our offices

Whilst under normal circumstances we would be delighted to welcome you, please for the time being do not visit our offices unless you have a pre-arranged appointment.  Meetings in our offices should only take place where the use of video conferencing is not practical.

Before you attend your pre-arranged appointment

Twenty-four hours before visiting our offices, you will be asked to confirm in writing that you do not have any COVID-19 symptoms, and that you have not been exposed to any potentially high-risk circumstances.

Arriving for your pre-arranged appointment

Friends and family – Only those who are required to attend the meeting should attend our offices.

Social distancing – Please observe the government social distancing guidance when visiting our offices.

Using the stairs, lifts and the common areas – Only one person at a time should use stairs and corridors.  If, however, people pass each other, they should turn away from each other.  The stairs rather than the lifts should be used if possible.  The lifts are to be used only by one person at a time unless those using the lift are from the same household or one person requires a second person to assist them in using the lift.

Reception areas – Please arrive at Reception at the time of your appointment so that you do not have to wait in Reception before your meeting and to allow for rooms to be cleaned properly between meetings. If you arrive more than 15 minutes early, then we may need to ask you to wait outside the building while we prepare the meeting room for you.