Clinical & Medical Negligence Solicitor

Clinical Negligence

If you have suffered in any way due to medical negligence, we are here for you. We are one of the leading medical negligence law firms in the North East and we are here for any claim you may have.

Contact us by calling us on 0191 227 6677 to discuss your claim now, or fill out our contact form and we will get in touch with you.

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If you would like to speak to someone regarding your potential claim, leave your name and number and a member of the team will get back to you as soon as possible.

How we can help

We are dedicated to helping victims of all types of clinical, dental, and medical negligence claims. We will take the time to get to know you and understand exactly what you have been through to get you the compensation you deserve. We provide a high-quality service and represent clients in all areas of the region including Newcastle upon Tyne, Gateshead, Tyne & Wear, South Shields, Sunderland, County Durham, Teesside, Middlesbrough, Northumberland, and Berwick.

For over 25 years, we have been recognised as a top-tier firm by The Legal 500 and Chambers & Partners, both independently researched guides to the legal profession.

Many thousands of people receive medical treatment every single day and in the vast majority of cases, this treatment is appropriate and effective. Unfortunately, sometimes things can go wrong, and the consequences on your health can be serious. If you, or someone close to you, has suffered injury or loss as a result of negligent treatment or medical malpractice, it may be possible to make a clinical negligence claim with the support of our medical negligence lawyers.

What is medical negligence?

Medical negligence arises as a result of having been injured, or otherwise negatively impacted, as a result of negligent medical care. If this happens to you, you are entitled to take legal action for compensation. In this instance, seeking the help of a specialist medical negligence law firm like Hay & Kilner with our medical negligence experts is the best course of action.

How can I claim for medical negligence?

The first step in claiming compensation for clinical, dental, or medical negligence is by talking to a lawyer who specialises in medical negligence. Our medical negligence expert solicitors will be able to give you an estimation of how long your claim could take and provide an estimate of how much you could be entitled to in compensation.

Can I claim medical negligence on behalf of someone else?

Yes, you can claim medical negligence compensation on behalf of a next of kin if they have died as a result of medical negligence, or they do not have capacity to take legal action themselves.

Get in touch with our specialist medical negligence solicitors today to start your claim.

What will a specialist medical negligence team do for me?

We will investigate your medical negligence claim fully, from obtaining the relevant medical records and independent medical evidence to potentially acting on behalf of you in court. We will be able to advise you on the merits of your claim and value your claim before the settlement.

  • Spinal Injury Claims

    Regardless of how you came by your spinal injury, whether it be medical negligence, a road traffic accident or injury at work, if someone was to blame, we can assist you in getting the compensation you need to get your life back on track.

    Where liability is admitted, we can assist in obtaining interim payments which can help to put rehabilitation programs in place to optimise your recovery.

    We work with some of the best organisations specialising in spinal injury recovery, allowing us to provide you with a collaborative team approach.

  • Anaesthetic Awareness Claims

    If, as a result of having been given insufficient anaesthetic, you have ever experienced pain or have been aware of events during surgery and unable to communicate this to operating staff, you may be able to claim compensation.

    We know that anaesthetic awareness can cause extreme psychological trauma and in severe cases patients can suffer from brain injury, paralysis, or even death because of inappropriate anaesthetic care.

  • Brain Injury Claims

    We understand the impact a brain injury can have on you and your family. Brain injuries can differ in severity, causing temporary problems or life-changing catastrophic injuries.

    Some of the main causes of brain injury are a lack of oxygen at birth, brain damage caused during surgery, misdiagnosis or delayed treatment of a medical condition or an overdose of medication.

  • Pregnancy and Birth Injury Claims

    If do you encounter problems during your pregnancy and/or the birth of your child, you expect nothing less than to receive the best care and to feel confident that if things don’t run smoothly, clinicians will act appropriately.

    Sometimes this is not the case and if you, or your child, have suffered as a result of substandard medical care we will be here to help as much as we possibly can.

    Our specialist team have recovered millions of pounds of compensation on behalf of our clients specifically in this area and we can do the same for you.

  • Dental Negligence Claims

    If you have suffered due to negligent dental treatment you may be able to submit a claim for compensation. We will be able to assess your situation and provide guidance and advice on how to proceed.

    Find out more about how to bring a dental negligence claim.

  • Eye injury (Ophthalmic) Claims

    We know how distressing it can be to have your vision impaired in any way. If you sustain an eye injury due to medical negligence you could be entitled to a substantial compensation claim that reflects the severity of the injury and the effect it will have on your life.

  • GP Error Claims

    Your GP will usually be your first point of contact with the NHS and will investigate, diagnose and treat your symptoms where appropriate.

    On occasion signs and symptoms are missed, or go undiagnosed, with potentially serious consequences which could end up being fatal.

    Find out more about when you can bring a clinical negligence claim.

  • Fatal Claims

    We know that no amount of money can replace a loved one who has died due to negligent medical treatment. However, if you have lost someone you may wish to claim for the financial losses which you have suffered as a result of the fatal error.

    We’ll be by your side to find out what happened and why, assisting with the inquest process, if necessary, and recovering compensation which will hopefully make life for you and your family easier financially.

    Find out more about fatal accident claims.

  • Nursing and Care Home Claims

    If you have a loved one in a nursing or care home, you put your trust into those caring for them, and expect to feel safe in the knowledge they are being looked after. Sometimes, however, there are time when this is not the case.

    We are regularly instructed by patients or their families in relation to the development of pressure sores, failure to provide adequate supervision and assistance, and lack of attention to hydration and nutrition.

    Find out more about pressure sores and clinical negligence.

  • Orthopaedic Surgery Claims

    If you have been subjected to negligent care in relation to orthopaedic surgery you may have experienced complications such as nerve damage, serious wound infection or amputation.

    We have settled many orthopaedic claims, including those relating to substandard hip replacement, knee, ankle and wrist surgery, against private facilities and the NHS.

  • Surgical Claims

    If you have been caused harm because of a surgical error, poor equipment or poor surgical technique, you may be entitled to compensation.

    No matter what the surgery, provided by the NHS or privately, if you have suffered physically or mentally as a result, we are here for you and can help you with your claim.

  • Cancer Misdiagnosis Claims

    It is well known that an early diagnosis of cancer improves outcomes for those unfortunate to develop this disease. If you have experienced medical negligence which led to a delay in your cancer diagnosis, we can help to explore your right to claim.

  • Prescription Error Claims

    If you have experienced a prescription error, you may have suffered short-term damage. However, there are cases where, due to negligent prescription or dispensing, you could end up facing long-term serious harm or even death.

I had such a good experience with Hay & Kilner.

They were super professional but kind, always responsive and efficient, they knew their stuff inside out and guided me through the case managing my expectations but exceeding them at every step.

I can't praise them enough.


Excellent. I felt completely supported by the team. They work very hard for the client. My settlement was life changing.


After learning that I had a fault with a medical procedure, I was advised to contact this firm by a friend. It was the best advice I could have had and cannot speak more highly of them.


A super professional but friendly firm with an excellent reputation locally, I became a client because of a personal recommendation and I’ve not been disappointed.

Client via Legal 500

Hay & Kilner are an excellent claimant firm in the North. Their cases are well prepared and I would not hesitate to recommend them.’

Legal 500

Highly respected Newcastle firm with well established clinical negligence department carrying out a large amount of high quality cases.

Legal 500

David Bradshaw: hugely experienced practitioner dealing with the most complex cases. Clare Thompson: highly intelligent and tough litigator. Helen Morland: compassionate and highly competent claimant lawyer. Sophie Moss: enthusiastic, intelligent and competent solicitor.

Legal 500

One of the most experienced and professional Clinical Negligence firms in the North East.

Legal 500

Hay & Kilner is a very long established firm with a first rate reputation in clinical negligence work. The clinical negligence team provides an excellent service whilst being happy and approachable.

Legal 500

Meet the team

Relevant insights & events

Our regular clinical negligence updates and events keep you up to date with all the latest legal developments you need to know about.

Start your claim

Click below to leave us details of your claim and we will get back you, or give us a call on 0191 232 8345.

‘Hay & Kilner’ and ‘Hay & Kilner Law Firm’ are both trading names of Hay & Kilner LLP, a limited liability partnership registered in England & Wales with registered number OC418767. Our registered office is at The Lumen, St James' Boulevard, Newcastle Helix, Newcastle upon Tyne NE4 5BZ and we are authorised and regulated by the Solicitors Regulation Authority (Authorisation number 643191). We use the word ‘partner’ to refer to a member of Hay & Kilner LLP. A list of the members is available at our registered office.