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Care Homes

Care Homes

At Hay & Kilner, we provide specialist advice to care home operators. We have many years’ experience advising managers and operators of care homes and are able to count several of the largest care home operators in North East England amongst our clients.

Our care home team is led by Jonathan Waters and Nicola Tiffen, who are recognised by independently researched legal directories as leading solicitors in their field. Our structure enables us to offer integrated teams of lawyers, which operate seamlessly across the various legal disciplines to service your needs.

We know how challenging owning a care home business can be. We provide legal support and advice from day one; starting with assistance in the start-up or purchase of a care home, providing guidance on regulatory requirements during ownership and ultimately representing you in the sale of your care home.

We understand that, in a health care setting, problems can arise at any time. We, therefore, operate a comprehensive service to provide our clients with advice and support when needed. This can be of particular use where an adult safeguarding or other untoward incident has suddenly arisen.

Our expertise in the care home sector includes:

  • Advising and assisting in the preparation of CQC inspections and action plans following CQC inspections;
  • Advising and assisting on the steps available to challenge CQC reports and responding to Notices of Proposal;
  • Appeals to the Care Standards Tribunal (now part of the First Tier Tribunal System);
  • Advising on HR strategy and providing support, practical advice and training on all HR matters such as disciplinary and grievance issues, absence management and reorganisations;
  • Advising on any property related matters including any proposed property acquisitions, developments or existing care home extensions and/or property disputes including construction advice where required; and
  • Advising on care home sales and acquisitions, including advising on funding arrangements particular to the sector.

  • "Jonathan Waters delivered exactly what we wanted, when we wanted it. He was first class."

    - Client of Jonathan Waters

  • "Hay & Kilner have acted for us for over 20 years on a wide range of property transactions, contract negotiations and employment law. They provide an incredibly efficient service. I very much appreciate the speed in which they operate and how they continually keep us up to date with developments. For that reason, I am more than happy to recommend Hay & Kilner."

    - Stevie Pattinson, Manor Care

  • "Hay & Kilner have unrivalled knowledge of the care sector. They are excellent to work with. The sheer volume of healthcare related deals they have done clearly sets them apart from competing law firms in the sector."

    - Chris Mitchell, Park Lane Healthcare

  • "Jonathan has demonstrated immense knowledge of our sector for many years. Specialisation is everything when dealing with corporate clients and cases. I would not hesitate in recommending him."

    - Client of Jonathan Waters